Which areas do you service?
We service London, Kent and Surrey.
As well as dry hire, can you come in and decorate our event for us?
Yes! If you require a quotation for our decorative services, please contact us to discuss.
I want to hire a specific item but I cannot see it on your website, does that mean you cannot help me?
If there is an item that you require but cannot see on our website, always ask us! If we do not have it, we may be able to source it for you.
How do we book?
Booking with us is easy. Once we have discussed your hire or service needs, we will send you a quotation, our booking form and our terms and conditions to read. If you are happy and still want to book, please fill in the booking form and sign the Terms and Conditions (after you have read them first). We will then send you an invoice. Once the deposit is paid; you are all booked!
Do you give discounts?
We do have offers, promotions and discounts that run at different times of the year. We also have hire packages where discounts are applied. If you require a bespoke package, the more items that you hire, the that we will try to ‘help’ you!
Is there a security deposit?
Yes. There is a basic security deposit of £50 for the hire of goods up to the value of £300. After this, the amount of the security deposit increases in increments, depending on the value of the goods hired.
My event lasts more than one day, is this a problem?
No, rates for for longer term hire can be negotiated; just contact us!
Can we collect and return dry hire items?
Yes, goods can be collected and returned by the client. You will be given a collection and delivery time slot (times will be negotiated with you).
Do you deliver and collect dry hire items?
Yes! There is a minimum order value of £250 to qualify for delivery (excluding Wedding in a box). We will deliver and collect for free within a 10 mile radius. After the tenth mile, there will be a delivery and collection charge of £1 per mile (depending on the weight and volume of goods).
When can we collect goods and when do we have to drop goods back?
Generally, if goods are being collected, you can pick up hire items 2 days before your event and drop them back the day after your event. However, during busy times of year, the collection and delivery window may change (collection the day before event and return the day after).
What happens if we lose or damage the hire items?
If hire items are lost or damaged, some or all of the security deposit will be used to replace or repair the item. If the value of the item exceeds the amount of the security deposit, the client will be billed for the outstanding balance. Please see full Terms and Conditions.
Can I use candles with your hire items?
Candles can be used with hire items (only on items where candles can be used), however, they must be non drip candles. If candle wax is left on the hire items, the client will be charged for additional cleaning.
Do your items need to be cleaned?
We expect our decorative items to be returned to us in the same condition that you received them. On items such as charger plates and cutlery, although we wash and clean these items between each client, please wipe off any obvious debris or dirt. All linen will be washed by us.
How do I hire a back drop or flower wall?
Back drops will need to be set up by us and cannot be dry hired. We will send you a quotation, our booking form and our terms and conditions. Please fill in the booking form and sign the Terms and Conditions (after you have read them first). We will then send you an invoice. Once the deposit is paid; you are all booked!
We have supplied to the following venues (to name a few):
La Fortaleza (Mallorca), Poundon Park, Tudor Barn Eltham, Barnehurst golf club, Charlton House, Zinnia Gardens, Northbrook Park, Froyle Park, La Royale Banqueting Suite, Hilton- Tower Bridge, The Waldorf- Hilton, Trafalgar Tavern- Greenwich, Chelsea Old Town Hall, Orsett Hall, Royal Hospital Chelsea, Islington Metalworks, Tarshish- London, Nurstead Court, and Lodge Farm Barns.
Wedding in a Box FAQs
There are some extras in the pictures that are not in the package, can we get these too?
Some items are available upon request and can be added for a charge.
Can the box package be altered?
Unfortunately, the packages cannot be altered. However, if a client wants to order extra items from one of our collections, this is absolutely fine!
Is there a minimum order quantity for delivery of Wedding in a Box?
Clients can order as many or as few boxes as they want but the minimum for delivery is 8 boxes. All orders below 8 boxes must be collected and returned.
Is there an additional security deposit for Wedding in a Box?
Yes! The additional refundable security deposit for Wedding in a box is £100.
My venue does not allow open flames, will you still provide LED candles for Wedding in Box packages?
Yes, we can but this will incur an additional charge.
Do we have to clean Wedding in a Box items?
We ask that you wipe all items clean and ensure that all excess food and dirt is removed from items. Please do NOT put any items in the dishwasher.
If I need some help setting up, can I contact Angels and Gypsies for help?
Of course you can, we are here to help! Our number and email address are on our website. Hopefully you won’t need to; our stage by stage manual with pictures will be all the help you need!
Can other services be booked with Wedding in a box, for instance a backdrop?
Of course they can! We are here to decorate!